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Frame Warranty And Crash Replacement Claim

To claim warranty on your Santa Cruz/Juliana or Niner frame please complete the form bellow. We require a full UK proof of purchase for every warranty claim. When you have completed this, please submit the form and we will respond within 2 working days.

There is no requirement for you to return your frame until requested

When you have submitted your form, please wait for us to contact you to discuss your requirement

fields marked * are required

Product Details

* Brand
* Model
* Serial/Frame Number
* Frame Colour
* Decal Colour
* Work Required
* Details of work required
Please give as much information about any faults, damage or reason for returning the product to us
* Date of Purchase
* Proof of Purchase (upload a JPG or PDF)
* Return is by:
* Photo of Full Bike (upload a JPG)
* Photo of Damage 1 (upload a JPG)
Photo of Damage 2 (upload a JPG)
Photo of Damage 2 (upload a JPG)

Customer Details

* Contact Email Address
Shop Name (dealer only)
Your Ref (dealer only)
* Customer First Name
* Customer Surname
* Contact Address
* Contact City / Town
* Contact County
* Contact Post Code
* Contact Country
* Contact Daytime Phone

Extra Details

You don't need to complete these details,
but your comments are always welcome and may help us - thank you.

Any Extra Comments
Verification Code
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